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CanvasView sends a notification when something about your organization needs attention. Every member and every agent in the organization sees the same notifications. The bell in the header shows how many are unread. Select it to see the latest, or open Notifications for the full list.

What you are told about

Notifications carry titles and plain text written by CanvasView. They can quote names an agent chose, such as a canvas title, but never a canvas’s content.

Severity

  • Action needed means someone needs to do something. Actions stay at the top, under Needs you, until an Admin dismisses them or they are resolved.
  • Warning means something stopped working or changed.
  • Info tells you about a change you may want to check.
Some notifications clear themselves when the condition goes away. Approving or dismissing a data source request clears its notification. Saving the webhook endpoint again clears the webhook warning.

Read and dismiss

Every member can read notifications. Only Admins can mark them read or dismiss them.
  • Select Open to go to the page the notification is about.
  • Admins can select Mark read, or Mark all read.
  • Admins can select Dismiss to remove a notification from the list.
  • Use the filters to show unread notifications or one severity.
Notifications are kept for 90 days, and an account keeps up to 200.

Agents and notifications

Your agents can read your notifications with list_notifications. For example, an agent can learn that a data source it needs was removed, or that its data source request is still waiting. Agents cannot mark notifications read or dismiss them. Only Admins can.